Sympathy Kiss Review: Working 9 to 5…And Looking For Love

Pixel Passion - Finding Fulfillment Between Spreadsheets and Bedsheets

Idea Factory and Otomate have brought many memorable visual novel adventures to gamers over the years. From historical fiction to modern-day mysteries, their games run the genre gamut while specializing in one key area – romance. Sympathy Kiss continues that focus, inviting players into a more everyday setting compared to the studios’ typical fantasies. You’re not wooing samurai or solving murders this time. Instead, Sympathy Kiss drops you into a Japanese office environment as a 20-something worker named Akari.

She’s an ordinary app designer whose job takes a sudden left turn when she gets assigned to help revive her struggling company’s original app, Estarci. Teamed up with an odd bunch of co-workers, success means saving all their jobs. Failure means pink slips for the whole crew. The premise blends workplace drama with a dash of romance as you juggle decisions between furthering your career or letting Cupid’s arrow strike.

Sympathy Kiss arrived on February 27, 2024 as a Nintendo Switch exclusive. Its modern visual novel structure sticks to conventions – you’ll read scenes, select dialogue options when prompted, and pursue one of several potential love interests. Yet within that familiar framework, the game strives for a uniquely down-to-earth experience compared to Idea Factory’s usual fantasies. You’re not a warrior or detective here. You’re just an average Jane, battling spreadsheets and annoying co-workers while maybe, just maybe, finding a little office romance too.

A Day In The Life

Our heroine Akari feels like someone you or I could bump into on the morning commute. She’s an unremarkable twenty-something slogging through the 9 to 5 for a mobile app developer called Estario Corp. Days blend one into another as she graphical user interfaces for their news app Gazettely. It pays the bills but doesn’t exactly get the blood pumping, you know?

That changes in scene one when Akari’s boss unexpectedly reassigns her. Estario’s first ever app, Estarci, has been bleeding users for ages. So the company forms a scrappy team with one goal: turn Estarci around or kiss their jobs goodbye.

That daunting mandate thrusts Akari out of her boring routine. Suddenly she helps shape a legacy product’s future alongside an oddball cast of co-workers. Sympathy Kiss unfolds across their cramped office rather than some fantasy kingdom. Don’t expect magical MacGuffins or chosen one prophecies. The game proudly embraces everyday minutiae like cheap office furniture, rigid hierarchies and afterwork happy hours.

Yet realism has its limits. Sympathy Kiss sprinkles anime-esque hijinks over its office setting too. Akari’s potential suitors include a homeless loaf, a widowed single dad, and her enigmatic boss. Wacky for sure, but their dynamics reveal surprising depth as each route layers more dimensions onto their initial archetypes.

Beyond the anime-isms though, Sympathy Kiss nails the setting’s texture. Workplace politics, camaraderie, anxieties and triumphs all factor prominently. Navigating that social maze brings Akari out of her shell, especially when connections spark into romance. It’s an uncommon backdrop for the genre, ditching swords and sorcery for keyboards and cubicles. What separates Sympathy Kiss is how nimbly it explores adult struggles like burnout, imposter syndrome and finding balance between ambition and fulfillment. The question at its heart asks what each of us wants from life and from each other. For working adults, it strikes some resonant chords.

Meet The Crew

Leading lady Akari rocks an intentionally minimalist persona that’s equal parts blessing and curse. As the audience surrogate we glimpse the story through her eyes, yet she lacks much personalized flair of her own. Akari describes scenarios unfolding around her without injecting distinct opinions or reactions. That vacuum intends to help players imprint whatever responses they naturally would have. But it often makes Akari two-dimensional, bereft of initiative beyond being an soundboard for others. She’s more passenger than driver in her own tale.

Sympathy Kiss Review

The sidekick characters breathe more life by comparison. Akari’s BFF Rika Oe acts as workplace mentor, providing warm support with sly teasing too. Estario’s blustery CFO offers occasional comic relief when his inflated ego and Akari’s crew clash. Even minor colleagues reveal unexpected complexity when spotlighted in later routes.

Those routes each focus on a potential suitor from Akari’s motley work circle. Leading man types get deconstructed as tropes like the genki playboy or cold genius reveal poignant flaws and motivations. The laidback homeless guy, offbeat widower and bartender with a secret all subvert expectations too. Their dynamics play off workplace proximity in interesting ways. However one particularly unsettling route condones an abusive, criminal power dynamic for cheap dramatic spice. It’s deeply problematic, playing stalking and coercion for tension rather than properly condemning such violation.

Beyond that glaring misfire though, characters shine as Sympathy Kiss’ strength. Their initial archetypes cleverly counterpoise versus complexity revealed later on. Each love interest transcends their starter cliche in favor of nuanced writing that grounds their struggles in relatable humanity. If only Akari matched their depth instead of relying on players to fill her void. And if only the story condemned rather than rewarded the worst impulses of her creepiest colleague. Still, the stellar side cast mostly outshines those quibbles en route to forging connections with refreshing resonance.

Let’s Get Interactive

Sympathy Kiss sticks to standard visual novel recipe with little gameplay innovation. The story unspools through dialogue scenes and narration. Occasionally you’ll face a binary choice to influence the direction things unfold. Early options determine which fellow coworker gets spotlighted as Akari’s love interest. Later choices nudge events towards a “Work” or “Love” conclusion, with balanced middling outcomes possible too. It’s a simple structure lacking surprises.

To amplify engagement, Sympathy Kiss sprinkles its formula with modest add-ons. The “Emotion Select” system asks you to react to certain exchanges by choosing an appropriate emoji. Those responses get referenced down the line, personalizing certain conversations. A messaging app called “RiNG” also lets Akari text with colleagues, unlocking supplemental scenes through those virtual chats. Neither element revolutionizes things but they ground the experience in modern mobile communication.

Where the game truly shines is accessibility and replayability. The straightforward structure makes achieving any ending simple within an hour or two of play. Visual interface cues even indicate which choices favor “Work”, “Love” or that desirable balance between the two. Sympathy Kiss also allows replaying specific episodes to alter pivotal decisions and easily navigate alternate outcomes. There’s no need to repeat the entire story or retain multiple save files. It streamlines seeing all the game offers through multiple playthroughs more painless.

So while Sympathy Kiss breaks no new ground gameplay-wise, its clarity and flexibility serve players well. Conventions like selecting responses and pursuing romantic endings won’t shock veterans of other visual novels or dating sims. What sets Sympathy Kiss apart is efficiently guiding audiences to uncover its variety of secrets hidden behind everyday scenarios. It makes diving into repeat visits more appetizing.

Visual And Audio Polish

One glance at Sympathy Kiss proves Idea Factory didn’t skimp on production polish for their workplace otome. The game dazzles eyes and ears with aesthetically cohesive presentation across the board. Animated character portraits breathe life through varied expressions in every scene. Matching mouth shapes lend natural synergy to the original Japanese voice work too. That stellar voice acting fits each archetype well, softening usually stern characters during tender moments.

Backgrounds evoke a properly cramped office environment too, although Akari herself lacks detail as a blank slate avatar. Her transparent design aims to help players imprint themselves onto her, but makes Akari vanish into the gorgeous art rather than Groundhog Day-ing her reality. Still, pivotal story beats deliver lavish special event illustrations to admire. Their elegant anime stylings add graceful flair, wonderfully augmenting the workplace banality.

An evocative musical score echoes that tonal fusion too. Sympathy Kiss minimally integrates thematic interludes during impactful scenes. Their bittersweet lyrics capture the romance and uncertainties cast by ambition. The menu music also deserves praise for its funky and upbeat energy. Those audio embellishments enhance the text-heavy experience. Regrettably a smattering of typos blemish the otherwise adept English script translation however.

But overall Sympathy Kiss clearly invested in superb aesthetic and audio presentation to maximize player immersion. Lavish visuals arrest eyes during every exchange. Suitably understated yet affecting songs tickle ears when appropriate. And vivid vocal performances breathe relatable life into the cast. It’s a praise-worthy technical and artistic achievement from top to bottom.

The Good And The Bad

Sympathy Kiss deserves applause for steeping workplace struggles in empathy and insight. Relatability emanates from its everyday setting and adult cast. Most players will connect with challenges like imposter syndrome, unreliable hierarchies and self-actualization. The writing also demonstrated admirable sensitivity tackling heavy topics like anxiety, harassment and consent. While a few tropes play out predictably, scripts mostly outperformed expectations with nuance and compassion. Even side characters revealed unforeseen dimensionality when given screentime.

Those strengths spotlight why one particular route proved so disappointing. Rather than condemn the societal plague of stalking, Sympathy Kiss plays it for drama and suggests the victim should forgive her victimizer. That dangerous implication severely undermines the game’s otherwise progressive messaging. It’s an uncharacteristic misfire among writing that otherwise empowers its female lead towards fulfillment.

Speaking of which, Akari’s lack of personalized reactions hinders connecting with her story. As an avatar for player projection, she remains more spectator than participant. While that transparency seeks engaging self-insertion, it denies Akari opportunities to influence people and events herself. She’s handed autonomy rather than demonstrating believable evolution earning it.

Still, pros outweigh cons overall. Stellar presentation values and shrewd commentary on adulting troubles win the day. Apart from one unforgivable narrative blindspot, Sympathy Kiss displays insight and sensitivity exposing different dimensions of everyday people. Their emotional journeys uncover the necessary truths we avoid admitting about work, relationships and what intimacy truly entails. It’s aged up anime drama at its finest.

Signing Off

Sympathy Kiss accomplished its goal to fuse otome romance with adult workplace struggles. The uncommon setting made for an accessible entry point to the genre too. Freed from intricate sci-fi or fantasy rules, newcomers can easily invest in the down-to-earth drama. Developer Idea Factory smartly avoided convoluted narratives about saving kingdoms or unlocking latent powers too. What you see is what you get – spreadsheet jockeying and water cooler crushes spiced with a hint of anime quirkiness.

Longtime visual novel fans should find familiar yet welcome comforts here as well. Gorgeous art and voice acting talent showcase production polish. A thematically appropriate soundtrack accentuates poignant moments.  Mechanical conventions like selecting dialogue options to progress remain intuitive and unfussy. Veterans may crave more innovative gameplay bells and whistles, but the streamlined package makes diving into replays more convenient.

Nagging issues like a flimsy protagonist, tendency towards cliches and one unforgivable story angle slightly mar Sympathy Kiss’ overall grace. Even so, its audacious premise deserves praise for targeting an underserved demographic within gaming. Working adults seeking catharsis and self-reflection would do well to try a few hours in Akari’s heels. Just expect the office fantasy trappings rather than hard realism about spreadsheets and redundancy. And brace for moments of tone deaf trope blindness too. But the highs should outweigh the occasional lows.

The Review

Sympathy Kiss

8 Score

Sympathy Kiss strives to humanize the struggles of young working professionals through the lens of anime office romance. Most characters subvert stereotypes over time, revealing nuanced motivations and flaws. Gorgeous artwork and audio further immerse you into hijinks and heartbreaks of the workplace. Unfortunately unrealistic tropes like stalking as temptation occasionally undermine that emotionally honest storytelling. Still, the game's audacious premise and insight resonate powerfully. Although not mechanically innovative, its brilliant setting and empathetic scripts make Sympathy Kiss an appealing adult otome worth experiencing.

PROS

  • Relatable office setting and adult themes
  • Strong character writing and development
  • Gorgeous artwork and production values
  • Engaging drama and romance stories
  • Simple but comfortable visual novel structure

CONS

  • Protagonist Akari lacks personality
  • Some cliched anime tropes and scenes
  • Problematic route involving stalking
  • Fairly conventional gameplay with no innovations

Review Breakdown

  • Overall 8
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