Arrowhead Game Studios’ recent co-op shooter Helldivers 2 quickly overwhelmed its servers due to massive player demand, forcing the developer into crisis mode. While doubling server capacity, Arrowhead says even this is not enough to meet the game’s raging popularity.
Helldivers 2 was taken offline last week for emergency maintenance to address server and matchmaking issues. Players faced login problems, disconnects, and missing reward items. Arrowhead CEO Johan Pilestedt provided an update, detailing the “rapid fixes” deployed.
Technical rate limits on requests per minute were raised from 10,000 to 20,000. Concurrent player capacity jumped from 250,000 to 360,000. However, Pilestedt confessed even this expanded capacity was almost instantly exceeded, with players hitting the new ceiling within minutes of launch.
Expanded Server Capacity Proves No Match for Runaway Popularity
— Pilestedt (@Pilestedt) February 11, 2024
This reveals the astronomical level of interest in Helldivers 2, far beyond what its servers can currently handle. Arrowhead admits login attempts may still fail frequently as total traffic continues swamping capacity. Players are advised to reboot the game to reset connections and try retrieving missing rewards.
Pilestedt explained the game’s systems track player data like rewards across stressed servers. With traffic exceeding design limits, this tracking breaks, failing to deliver earned items. It’s a domino effect of overloaded systems.
Ongoing Technical Issues Underscore Need for Long-Term Infrastructure Growth
While doubling capacity is a short-term fix, Arrowhead seems surprised by the sheer scale of the game’s runaway popularity. Demand vastly outpaces their most robust preparations. The developer apologized for the ongoing issues, pledging to rectify the situation.
However, the server woes underscore fans’ hunger for a sequel to Arrowhead’s co-op classic. This enthusiasm may necessitate more permanent infrastructure investments before Helldivers 2 can reach its full riotous potential. For now, the devs race to contain the flood of excited players storming its servers.