Samsung's Self-Repair Program Welcomes Foldable Phones

Samsung has made a significant expansion to its self-repair program by including its latest foldable phones, the Galaxy Z Fold 5 and Galaxy Z Flip 5. This move, in partnership with iFixit, marks the first time foldable phones have been added to the program, reflecting Samsung’s commitment to customer empowerment and sustainable device management.

The addition of the Galaxy Z Fold 5 and Galaxy Z Flip 5 to the self-repair program follows Samsung’s earlier inclusions of the S20, S21, Tab S7 devices, and more recently, the S22 line and some Galaxy Pro books. Now, the entire S23 series, the Galaxy Tab S9 series, and the Galaxy Book 2 Pro series are part of this initiative, providing users with a comprehensive range of models they can repair themselves.

While specific details and prices for the foldable phone repair kits are not yet listed on iFixit’s page, users can anticipate a cost reflecting the complexity and technology of these advanced devices. For context, a parts kit for repairing the large inner screen of the Google Pixel Fold through a similar partnership with iFixit is priced around $900.

Launched last summer, Samsung’s self-repair program empowers Galaxy customers to fix their own devices for common issues like screen damage, cracked back glass, malfunctioning charging ports, speakers, SIM trays, and buttons. This program extends to several parts for Samsung laptops as well, offering a comprehensive DIY repair solution.

Additionally, Samsung has broadened the geographical reach of this program, announcing its expansion to more European countries, including Denmark, Greece, Hungary, and Portugal. This initiative aligns with the growing global emphasis on sustainable technology use and reducing e-waste.

For customers who are hesitant about DIY repairs, Samsung continues to offer extensive support through over 1,000 official and authorized repair locations in the US. These include mobile and mail-in service options, ensuring that all customers have access to the necessary support, whether they choose to repair their devices themselves or seek professional assistance.