On January 24th, Destiny 2 players were met with an unexpected inconvenience as the game was taken offline for several hours by its developer, Bungie. While this may have caused frustration for some, there was a valid reason for the sudden maintenance.
Bungie issued a statement providing a detailed explanation of the problem at hand. They stated that they were investigating an ongoing issue that was causing certain in-game triumphs, seals, and catalysts to lose player progress. The cause of this issue, it turns out, was the move of certain non-closable EDZ and Nessus Triumphs from the Forsaken expansion to the Archived Triumphs section.
The developer went on to explain that in order to make this change, they used a powerful tool that could move a player’s status from one place to another within their account.
However, this tool requires careful handling and due to a configuration error, an older migration process that was used for the Beyond Light expansion was mistakenly re-run. This resulted in old pre-Beyond Light data being copied into the current configuration, undoing certain aspects of player progression.
Overall, the maintenance was necessary to fix the issue and prevent it from happening in the future. Though it may have been an inconvenience in the short-term, the effort put in by Bungie will ultimately ensure a more enjoyable gaming experience for players.
Destiny 2 is being brought offline as we investigate an ongoing issue causing certain Triumphs, Seals, and Catalysts to lose progress for players. Stand by for updates.
— Bungie Help (@BungieHelp) January 24, 2023
On January 24th, the development team at Bungie faced a difficult decision when it was discovered that a technical issue was causing the loss of player data in their popular game, Destiny 2. In order to resolve the issue and protect the integrity of player accounts, the studio made the decision to temporarily take the game offline.
At 8:20 AM PST, all player accounts were reset in order to address the problem and ensure that it would not continue to occur. This meant that any progress made between 8:20 AM and 11 AM PST was lost, and all in-game purchases were refunded.
While this was undoubtedly a small sacrifice for players, it was a necessary step in order to protect the integrity of the game and ensure that players could continue to enjoy Destiny 2 with peace of mind. The developer then released the 6.3.0.5 patch, which removes the problem, which was causing the data loss.
In the end, the problem was resolved and players can now continue to enjoy the game without any further issues. With the upcoming release of Lightfall on February 28th, players will have even more to look forward to in the world of Destiny 2.
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