If you’re an Xbox player and have had some trouble starting online matches in EA Sports FC 24 recently, it might comfort you to know that you’re not the only one having problems.
EA Sports FC 24 players on Microsoft platforms have reported encountering error messages when attempting to initiate online matches. EA’s official communications account for the game has acknowledged the issue and assured players an update is forthcoming. The Xbox support account has also posted a similar message, indicating that the problem is not isolated.
As of the time of writing, the issues are still under investigation, leaving many players to express their frustration on various social media platforms. Numerous reports suggest that the problem occurs as soon as players begin searching for an online match.
In this situation, players are receiving a message stating, “Your opponent has left the match,” even though no actual match has begun, as some players have demonstrated with video clips.
Reddit and Twitter have also seen posts from players who claim that experiencing this issue has resulted in an undeserved loss being added to their in-game club record. Understandably, this development has not been well-received by the affected players.
We are investigating reports of players on Microsoft platforms receiving error messages when attempting to start matches in online modes, and will provide an update in this thread when available.
— EA SPORTS FC Direct Communication (@EASFCDirect) October 18, 2023
One Reddit user commented on the game’s subreddit, “[It] only adds a loss to the club record,” and noted that records related to drafts and FUT Champions appear to be unaffected. This means that players are not being prematurely eliminated from the initial round of these modes due to issues in matches that never commenced.
However, some players are demanding compensation for the harm done to their overall win/loss records. Many players invest substantial effort to maintain a winning record as their match totals increase.
The root causes of these problems are still under investigation, and players are eagerly awaiting updates from EA and Xbox regarding the resolution of these issues. We will keep you updated as soon as more information becomes available.